US Domestic and International Shipping Information

SHIPPING INFORMATION

We ship to all destinations within the United States. We also ship to select international destinations.

US DOMESTIC STANDARD SHIPPING

All standard orders are shipped via standard carriers. Non-expedited deliveries do not require a signature at the time of delivery and will be left at the location if no one is present. Delivery windows for US Domestic Standard Shipping are determined based on the destination.

US DOMESTIC EXPEDITED SHIPPING

All expedited orders are shipped via express carriers. Expedited deliveries may not require a signature at the time of delivery and will be left at the location if no one is present. Delivery windows for US Domestic Expedited Shipping are determined based on the destination.

PO BOXES & APO/FPO/DPO ADDRESSES

At this time, PO Boxes and APO/FPO/DPO addresses are only eligible to ship via Standard Shipping. Delivery windows for shipments to a PO Box or an APO/FPO/DPO are determined based on the destination.

INTERNATIONAL SHIPPING

We offer international shipping to a number of countries. All orders ship via international express carriers. Delivery windows are determined based on the destination. Applicable customs information is calculated and presented during checkout. For complete details, please visit ponteedit.com.

SHIPMENT PROCESSING TIME

All orders are processed within a standard processing period. Typically, we ship in-stock merchandise on the next business day following order placement.

Orders placed after a designated cutoff time will process and ship on the next business day, given item availability and payment verification. Certain product categories may take additional time to process. Please note that expedited shipping does not apply to items that are out of stock. Our team will contact you if there is any delay with your order.

All orders will be processed once the credit card authorization and verification have been obtained. Domestic credit card orders are charged when the merchandise has shipped. International credit card orders are charged when the order is placed.

Orders are not shipped on weekends or holidays. Holidays are not considered business days. As a result, they may impact the estimated shipping time. We kindly ask you to keep this in mind when selecting your preferred shipping method. Our team is dedicated to ensuring a seamless delivery experience, but external factors may cause slight delays. We are not responsible for shipping delays that may occur due to holidays, carrier delays, or other unforeseeable circumstances.

SHIPMENT CONFIRMATION & ORDER TRACKING

Once your order has shipped, you will receive a Shipment Confirmation by email containing your tracking number(s). The tracking number(s) will activate within a standard timeframe.

SHIPPING RATES

Applicable shipping rates for all service levels are calculated and presented during checkout. For complete rate information, please visit ponteedit.com.

ADDITIONAL DELIVERY ADDRESSES

At this time, we are unable to process a single order going to multiple destinations. You will need to place a separate order for each shipping address.